Privacy Policy

1. Introduction

SlideIn ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service, including how we handle Instagram data accessed through Meta's APIs.

2. Information We Collect

Account Information

• Email address
• Password (encrypted)
• Instagram account information (username, profile details)

Instagram Data

When you connect your Instagram Business or Creator account, we access the following data through Meta's official APIs:

• Profile Information: Your Instagram username, display name, profile picture, and account type
• Comments on Posts/Reels: We read comments on your content to detect keywords that trigger automated responses
• Story Mentions: When users mention your account in their stories
• DM Interactions: Direct messages sent by SlideIn on your behalf, and user responses to those messages
• Media Information: Your posts and reels metadata for campaign targeting

Usage Data

• Campaign configurations and message templates
• Message delivery statistics and analytics
• Feature usage and interaction data
• Log data (IP address, browser type, pages visited)

3. How We Use Your Information

We use your information to:

• Send Automated DMs: Respond to comments with keyword-triggered direct messages on your behalf
• Campaign Analytics: Provide reporting on message delivery, response rates, and campaign performance
• Provide and maintain the Service
• Send you important service updates
• Analyze and improve the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal data or Instagram data to third parties.

4. Data Sharing

We may share data only with:

• Instagram/Meta: To operate the Service through their official APIs
• Service Providers: Hosting, analytics, and payment processors who are contractually bound to protect your data
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• OAuth tokens stored securely: Your Instagram access tokens are encrypted and stored in secure, access-controlled databases
• Regular security audits and monitoring
• Strict access controls and authentication

6. Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active
• Instagram Data: Comment and DM data is retained for campaign functionality and analytics
• Upon Deletion: When you delete your account or disconnect your Instagram account, we delete your personal data and Instagram data within 30 days
• Legal Retention: Some data may be retained longer if required by law

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information
• Delete: Request deletion of your data
• Export: Receive your data in a portable format
• Disconnect: Revoke Instagram access at any time through your Instagram settings or our dashboard
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how you use the Service. You can control cookies through your browser settings.

9. Children's Privacy

SlideIn is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when changes were made.